28 May 2018,

Hooftman Volvo, hereinafter referred to as Hooftman Volvo, located at Coenecoop 59, 2741 PH in Waddinxveen in the Netherlands, is committed to responsibly managing the information you provide to us and the information we collect, in order to fulfill our task as a Volvo dealer. should be able to perform.

This General Privacy Policy describes how Hooftman Volvo, as a data controller, may collect, use and share information, in particular with regard to the use of our main website and other websites, plus the provision of our services, always involving reference is made to this General Privacy Policy.

For some processes, Hooftman Volvo's privacy policy deviates from this General Privacy Policy, for example for the processing of personal data of employees or applicants. Employees, flex workers, self-employed persons and applicants can obtain a copy of the relevant privacy policy by contacting the sales department via

  • This General Privacy Policy describes:
  • The type of information that Hooftman Volvo collects
  • How Hooftman Volvo uses the information it collects
  • How Hooftman Volvo can share the information it collects
  • Legal basis for using your personal data
  • Third party services and content
  • Protection and storage of the information that Hooftman Volvo collects
  • Your Choices and Rights
  • How to contact us
  • Changes to this General Privacy Policy

1.1 The type of information that Hooftman Volvo collects

Hooftman Volvo collects the personal data that you provide to us, for example by visiting our website, sending us an email or entering into an agreement with us. 'Personal data' can be any type of information that can be used to identify you, or that Hooftman Volvo can link to you. Hooftman Volvo may collect certain information automatically when you use our websites, access these websites or communicate with us via these websites. Hooftman Volvo may also collect information from other sources, such as social media platforms that may share information about how you interact with our social media.

Information you provide to us

Hooftman Volvo collects information that you voluntarily provide to us, including the information you share with us via email or other channels, when you register for or request Hooftman Volvo equipment, when requesting a test drive, when you register for an event, if you are a business partner of ours and when you respond to our communications or requests for information. The personal data you provide may include your name, contact details, title and information about the organization you are associated with and any other personal data you provide.

Information that Hooftman Volvo collects from other sources

Hooftman Volvo may receive information about you from other sources, including partners who support us in updating, expanding and analyzing our databases, identifying new customers and helping us prevent or detect fraud. Hooftman Volvo may also receive information about you from social media platforms, including, but not limited to, when you interact with us on those platforms or access our social media content. The information that Hooftman Volvo may receive is determined by the privacy settings, terms and/or procedures of the relevant social media platform and Hooftman Volvo recommends that you check and read these.

Information from children

Our websites and services are generally not aimed at children under the age of 16. Hooftman Volvo does not knowingly collect personal data from anyone under the age of 16 without the consent of parents or guardians. If you become aware that Hooftman Volvo has nevertheless collected personal data from a child under the age of 16 without this consent, please let us know so that we can take appropriate measures.

1.2 How Hooftman Volvo uses the information it collects

Hooftman Volvo may use the information it collects for:

  • Answering your requests and supplying parts, accessories and cars.
  • Providing the services you require from us, including scheduling technical service.
  • Keeping our websites operational, improving them and solving problems.
  • To send you newsletters, marketing communications and other information or materials that may interest you.
  • Maintaining our relationship database.
  • Better insight into how people use our websites, including generating and analyzing statistics.
  • Business and administrative purposes, including data analysis, sending invoices, identifying and preventing (possible) fraud, illegal activities or misuse of intellectual property and acting accordingly.
  • Contract management purposes, including the management of our relationship database of customers and business partners.
  • Measuring the effectiveness of our events, promotional campaigns and publications, for example using surveys.
  • Complying with our legal obligations, responding to legal processes or requests for information by government or third parties, or protecting your and our rights and those of others, as soon as Hooftman Volvo deems the need for this reasonable and appropriate.

1.3 How Hooftman Volvo may share the information it collects

Hooftman Volvo and our business entities exchange information with each other for business purposes, such as internal administration, billing, promotion of our events and services and to provide our services to you or your organization.

Hooftman Volvo does not share information that could reasonably identify you or your organization for independent use with unaffiliated entities, through sale, rental or otherwise. Except as expressly described in this General Privacy Policy, or with your prior consent. Hooftman Volvo may share information that cannot reasonably identify you or your organization, as permitted by applicable law and regulations.

Hooftman Volvo is active in the Netherlands. Hooftman Volvo may exchange your personal data for storage and processing, based on the established agreements between Hooftman Volvo and your business entities and suppliers that process data on your behalf. Some countries may have different data security laws and regulations than those in your country. For the exchange of data outside the European Community, Hooftman Volvo will deploy the necessary security systems in accordance with the applicable legal requirements to ensure the adequate protection of your data. This also includes written guarantees from any third party that has access to your data and an obligation on them to adopt the security standard that ensures an equivalent level of protection of your data to that of Hooftman Volvo (for example using standard contractual clauses, such as approved by the European Community). If you have any questions or would like to obtain more information about the international exchange of your personal data or the security systems in place, please contact us using the details at the bottom of this General Privacy Policy.

Hooftman Volvo may also disclose the information it collects to:

  • Third business parties that provide services on our behalf, such as ICT companies, companies that provide mailings, survey and research agencies.
  • Police, government agencies or third parties with legal permission or necessity as contractually established, or when Hooftman Volvo deems it reasonably necessary to provide this lawful service. In these circumstances, Hooftman Volvo will make reasonable efforts to provide you with advance notice before Hooftman Volvo discloses any information that could reasonably identify you or your organization, unless this is not possible or reasonable in advance under the circumstances.
  • Service providers, advisors, potential business partners or other third parties, in relation to the consideration, negotiation or completion of a transaction involving Hooftman Volvo, whether or not in association with another company, or where Hooftman Volvo sells assets or part thereof , cancels or transfers.

1.4 Legal basis for using your personal data

There are various legal bases on which Hooftman Volvo uses your personal data, namely:

  • Performing under contract – The use of your personal data may be necessary to perform under the agreement you have with us. For example, if you use our websites or services, Hooftman Volvo will use your personal data to fulfill your requests and provide you with the services you require.
  • Consent – Hooftman Volvo relies on your consent to (1), use technical information such as cookie data and geolocation data as described in this General Privacy Policy and (2), use your personal data for marketing purposes where this is legally permitted. You can withdraw this consent at any time by contacting us using the details at the bottom of this General Privacy Policy.
  • Legitimate interests – Hooftman Volvo may use your personal data for our legitimate interests to improve our products and services and the content of our websites.

1.5 Third Party Services and Content

Our websites may contain integrated content or links to content provided by third parties (such as video material). This General Privacy Policy does not refer to the privacy, security or other practices of these third parties that provide this content.

Hooftman Volvo uses the services of third parties that support the functioning of our websites, such as research agencies. These third parties may use technologies to track your online activities over time and across different websites and online platforms. Click here for more information.

1.6 Protection and storage of the information we collect

Hooftman Volvo uses administrative, technical and physical security systems designed to protect the information that Hooftman Volvo collects. However, no information system offers 100% certainty. Therefore, Hooftman Volvo cannot guarantee the absolute security of your personal data. In addition, Hooftman Volvo is not responsible for the security of any information you transmit to us over networks that Hooftman Volvo does not control, including the Internet and wireless networks.

Hooftman Volvo retains the information it collects for the time deemed reasonably necessary and only for the purposes for which Hooftman Volvo collects this information, in order to comply with our legal obligations.

1.7 Your Choices and Rights

Subject to applicable local laws and regulations, you may have certain rights regarding the information that Hooftman Volvo has collected that relates to you. For example, you have the right to inspect and correct or delete personal data, or to limit or object to its use, as well as the right to transfer data to another administrator. In addition, you have the right to file a complaint with the local Data Protection Authority (if such an authority exists in your country).

Hooftman Volvo encourages you to contact us to update or change your information if it changes, or if you believe that the information Hooftman Volvo has collected about you is inaccurate. You can also ask us which personal data we store about you, have your personal data deleted and you can object to the use of your personal data by Hooftman Volvo.

1.8 How to contact us

Hooftman Volvo is happy to receive your questions and comments. If you would like to contact us about our privacy policy or data protection measures, you can email:

1.9 Changes to this General Privacy Policy

Hooftman Volvo may update this General Privacy Policy from time to time. The effective date of the current privacy policy is always at the top of this document. Hooftman Volvo recommends that you read this page regularly.

Our websites also use analytics services such as Google Analytics to better understand how you use our websites and how we can improve them. The information generated by these services is anonymous and does not include any personal information about you. The anonymous information collected through the use of these services will not be merged in any way with personal data that you have shared with us with your express consent. Provider's ability to use and share information collected through these services about your visits to our websites is limited by Provider's terms of use and privacy policy. To better understand how these providers may use the anonymous data collected on our websites, you may want to review Google's policy in this regard as an example. You can also choose to be exempt from Google ads by adjusting your privacy settings.

If you have any questions about our privacy policy, please contact Hooftman Volvo via